Customer Testimonials

WE ARE HERE TO HELP

The vapor.com team is committed to exceeding your highest expectations and ensuring every customer is 100% satisfied. Our goal is for vapor.com to be your exclusive destination for all of your vaporization needs.

Read what customers are saying about their experience with vapor.com! We truly appreciate the opportunity to work with you. If you have previously placed an order with us, we would love to hear about your experience! Please take a moment to tell us what you think of our service. Your feedback is highly valued and will be used to identify opportunities for improvement.


SHARE YOUR THOUGHTS

Email us at support@vapor.com

Now this is customer service!- Ryan M. (ID)

This company should run the world. Never a problem, always steady and on time – I love vapor.com!-tautog59, Reseller Ratings

It’s a pleasure to deal with a company that actually cares about customers. I look forward to continuing our relationship.- Katelyn M. (NJ)

Top notch products and customer service.- onicat4jhp, Reseller Ratings

Excellent! Extremely happy with the service and product. I would only come to vapor.com for all my vaporizer needs.- JF, TrustPilot

Excellent service! Fast shipping! Customer care was spot on.- Nick M, Reseller Ratings

Best customer service. I had an issue with payment and they were on it! They resolved everything and stayed on top of it. I never had to re-explain as the same person took care of me throughout.- Jennifer, TrustPilot

Been a fan and loyal customer for YEARS! 5/5- gazhalim, Reseller Ratings

WOW! FAST! This order was filled and delivered in 48 hours.......no extra cost!!- Magpie, TrustPilot

vapor.com service and the availability of items ROCKS!- myps3_1_er, Reseller Ratings

Plan to return. I was pleased not only by the product, but by the speedy delivery as well. I am very pleased with my experience and plan to order another Vape through this website.- David Franz, TrustPilot

Everything shipped so quickly and even got a free unadvertised grinder. Everything was perfect.- tiffanytorres93, Reseller Ratings

Fast Free Shipping!!! When spending a lot of money on a Desktop Vaporizer, free shipping is great! Even Better is getting your purchase in only a couple days!!! I also like great customer service and vapor.com has a great team that helped me a few times on the Live Chat! I will definitely buy from vapor.com Again!- Stephen Qualey, TrustPilot

Top shelf experience. Great product. Quick ship.- stevenarchard, Reseller Ratings

I have made a few purchases from vapor.com over the past year and a half. Service has always been first-rate and I would have no problem recommending them to one and all.- Chris Christensen, TrustPilot

Very impressed with vapor.com's product line and the Customer Service seems to be way beyond my expectations. Wont hesitate to do business with them in the future.- A G, TrustPilot

Very professional company! I ordered my vape on a Thursday, expecting it to get to my home in 2-6 days. I received it the next day! I can't explain how happy I was to see my shiny new toy the next day! I would definitely buy from this company again! Keep up the good work- Erving Fernandez, Reseller Ratings

I commend vapor.com for their good service. I responded to an E-mail received from them and wrote a quick reply. Not expecting anything back (or even that my hitting the 'Reply' selection would result in vapor.com getting my question), I was surprised to receive a response a couple of hours later. I received the Summit today. As I'm a new user, I was surprised to find everything so simple, convenient and pleasant to use. Thank you for your considerate treatment.- David Flaherty, TrustPilot

All details that vapor.com provided from the time the product was shipped till we received it was exactly as provided. Excellent Service.- lteaguecw01, Reseller Ratings

Quick Response. vapor.com shipped my item within 10 hrs after placing the order. I received it within 2 days. Fast reliable service seems to be their mission. I Highly recommend you try their services, you won't be disappointed!!! - Joe Rizza, TrustPilot

Fast Shipping, quality product, secure transaction.... what else do you need to know!- cliff_kahan, Reseller Ratings

vapor.com Rocks It Every Time. I just wanted to take a moment to say that the vapor.com team is so great to deal with. I’ve ordered from the store twice now and each time everything has gone very smoothly and everyone that I’ve come into contact with has been top notch. On top of that, there are many little things (the way the website is written, the way the email order confirmations are handled, the little extra free gifts, the shipping and handling process, even the invoices that arrive with the products) that help create a general feeling of pleasantness and of being a valued customer.- Sputnik918, TrustPilot

vapor.com, their web site is great! Ordering was a breeze, shipping was fast and the item I got is quality just as they said. Try shopping here, you'll be glad you did! I'll be back soon.- topstring, Reseller Ratings

I use vapor.com for all of my vape needs, and have used them for several years now and have always been Happy with the products and their service. I will continue using them. I rate their service a 10 out of 10- Alan Davis, Reseller Ratings