You might have guessed the VapeWorld team is passionate about vaporizers and the vaping lifestyle. We’re even more passionate about connecting with our customers. Trustpilot, a consumer review website, recently informed us that they made a 'Vaporizer' category on their review site just for us and, naturally, we come in at #1!
We hold ourselves to a high standard when it comes to our customer care and, in an effort to continue our reputation of having top-notch customer service, we've partnered with Trustpilot to collect our customers' reviews.
After someone makes a purchase with us, we send them a follow-up email asking for feedback on how we're doing. The collection of these reviews helps us to constantly monitor our level of service, and we keep a close eye on it. If there is ever a concern with an order, our Customer Care Department makes it their mission to resolve it.
A few snippets of feedback from our awesome customers on Trustpilot:
"I don't care what you're purchasing. This company is the best! They have exhibited exemplary customer service and lowest pricing through multiple purchases."
"Yo [I've] seen the product (pax by ploom) I wanted on ebay for a cheaper price but I chose to buy the vaporizer from VapeWorld and I wasn't disappointed w/the service I received! Vape World sales real products! No knock offs or bootlegs on this site! Delivery of product was timely and inexpensive! I'm truly happy and satisfied w/the service I received from VapeWorld! I will definitely be a repeat customer and will advise anyone who is looking for a vaporizer to it from VapeWorld!"
"I've had one experience with them and it was amazing. I ordered at 12:00pm my time and it got delivered at 9:30am the next day. What more can you ask for? Drone delivery maybe."
And there you have it. Real customers, real reviews. See for yourself what some of our great customers had to say in our Trustpilot reviews, and why we are coming in strong at spot #1!